Over the last 10 years, I have worked with Shieh-Chi Chen for executive coaching services for myself and for the staff of the agency where I was the Executive Director. Shieh-Chi has high personal and professional integrity. She has a warm, friendly approachable style whether working one on one or with a small group. She possesses high emotional intelligence, demonstrates excellent listening skills and is respectful of diverse people and points of view. One of Shieh-Chi’s greatest assets for me is her understanding of the culture of the non-profit healthcare sector. On a personal level, her ability to focus in when necessary and knowing when to be more direct has given me the courage and conviction to make life-affirming choices.