Managing expectations

Managing expectations

Speaking up can be hard A client I worked with recently came to me because she was having difficulties speaking up at work and expressing her expectations. She is one of many clients I’ve worked with on this, people who don’t want to be rude or self-promote or they...
Which Professional Development activity is right for me?

Which Professional Development activity is right for me?

We all say we want accountability when delivering on our projects, but we don’t always take the necessary actions to create that structure. So how do you know if a program or accountability structure is the right one for you? For me, (and I’ll bet for you too!)...
Race and gender prejudice in the workplace

Race and gender prejudice in the workplace

EQUALITY IS NOT ALWAYS CREATED EQUAL As I look around this multicultural world, I am conscious that the colour of our skin influences how we are viewed in the workplace. My black sisters tell me about how they are expected to make others in the group feel comfortable,...
Are You Being Heard?

Are You Being Heard?

WOMEN AND MEN COMMUNICATE DIFFERENTLY. How often do we think about how we are coming across when we talk to colleagues at work, or contribute to a discussion around the boardroom table? Most of us tend to communicate, usually unconsciously, in the way we were brought...
‘Unconscious Bias’ training is overdue

‘Unconscious Bias’ training is overdue

IT WAS MANDATED FOR STARBUCKS STORES. DO OTHER ORGANIZATIONS NEED IT AS WELL? This June, I was interviewed on CTV News about my take on the recent closing of all Starbucks Canada 1,100 locations for an afternoon of sensitivity and diversity training. The training...